Payment Receipt of Sale Information
All orders are processed using Pay Pal. No credit card numbers are stored with Motion Medica.
Orders can not be shipped until Pay Pal confirms your payment has cleared.
Orders of $150.00 or more must be shipped to an address you have set up through
Pay Pal as being a CONFIRMED Pay Pal address.
You will receive a receipt for your purchase from Pay Pal.
An Order Confirmation from Motion Medica will follow within 48 hours.
Your receipt of sale from Pay Pal is sent to the e-mail address
you provide in your order information.
Please set your inbox management accordingly
so your receipt of sale will not get junked or blocked.
Be sure all information on your order form is accurate.
It is not our responsibility for shipments
that are not received by the buyer due to an incorrect
or incomplete shipping address.
Misspelling/typos or incorrect shipping information will delay
or prevent the delivery of your order.
Orders are shipped to the exact address submitted on your order form.
If you are an existing customer with an address change, you must
change it on your order form.
Your order confirmation will include the sales receipt from Pay Pal.
We recommend adding us to your address book or other control settings in the case you
need to be contacted regarding your order. You will be not inundated with e-mails.
Orders are shipped on a daily basis Monday - Friday, excluding U.S holidays.
Our business hours are 9:00 a.m. - 6:00 p.m. (EST).
Your order takes one day to process and ships the next business day.
Orders placed after 5:00 (EST) process the next business day.
We appreciate and value your personal privacy. All information submitted is
kept confident and
is never sold to other companies.
Motion Medica does not receive credit card numbers from Pay Pal.
You will only be contacted by phone if there is a question about your order. Via e-mail for occasional product information or special private sales. You will not be inundated with emails from Motion Medica.